Topic: in-store technology
Consumers are increasingly choosing big chain retailers with the most current tech platforms for their shopping needs.
Lids will roll out a new store concept this week that it says will improve the customer experience.
Goodwill is using the latest technology to capitalize on its store associates and gain a greater portion of shoppers' wallets.
Shoppers are more likely to turn to technology rather than a sales associate for help making in-store purchases.
Kroger rolls out digital signage that will inform customers of product price updates and nutrition information.
Retail industry disrupters will sacrifice faster growth for a chance on new technology and innovation in the customer-experience space, a survey says.
Technology will be a priority for 53% of retailers in 2018, according to research by software provider Zynstra.
According to a new survey from Stratix, retailers who deployed mobile point-of-sale (POS) technology in 2017 saw an average sales increase of 24%.
Only 27% of retailers in the U.S. and U.K. say their IT environment is able to support an improved in-store experience.
DSW has announced the beginning of a new brand mission focused on a more engaging customer experience.