Although 80% of shoppers surveyed by Navar still prefer an email follow-up, 38% would like to be contacted on multiple channels.

Marie Claire magazine is opening a fashion pop-up store featuring technology from Mastercard.

According to data by Pitney Bowes, global shipping continues to grow. Retailers need to be armed with the digital technology to overcome any challenges.

A Q&A with Splice Software CEO Tara Kelly reveals how retailers can get personal with customers without crossing the line into creepy.

QVC is partnering with Perfect Corp. to offer the first television AR beauty purchase experience using a mobile app.

Sprout Social has announced the launch of its Bot Builder for Facebook Messenger, which allows brands to create customer service chatbots.

BJ's Wholesale Club has partnered with First Insight to implement a new predictive analytics machine that assists with buying decisions.

Online fraud has spiked 137% since the implementation of EMV. BRP's Perry Kramer explains why this type of security is not enough to combat fraud.