Customer experience (CX) expert Brennan Wilkie, says that facial recognition will be a key technology moving forward in the personalization of shopping.
Try-it-before-buying programs like Target's new See It In Your Space are becoming the norm, especially in the home decor industry.
Alipay has partnered with JPMorgan Chase to create a mobile wallet payment option for Chinese consumers traveling in North America.
Lowe's has launched a special line of smart home products to help seniors age in place.
Walmart is attempting to speed up every aspect of the shopping process, including the time it takes for a customer to make a return.
Walmart and Google are offering customers the ability to purchase millions of Walmart.com items through a personalized voice shopping experience.
FierceRetail talked to Danny Silverman for his thoughts on the growth of click and collect in the U.S. and tips for maximizing the purchasing channel.
Halloween pop-up shops have become increasingly popular, but building loyalty isn't easy for temporary retailers.
Lowe's announced the launch of two apps that leverage Apple's new ARKit to help consumers use their smartphones as measurement and design tools.
Although 80% of shoppers surveyed by Navar still prefer an email follow-up, 38% would like to be contacted on multiple channels.