What's in the future for supermarkets?

Grocery shopping won't be as much of a chore in 20 years, because it will be integrated into everyday life, said FreshDirect CEO Jason Ackerman. Through digitalization and the merging of personal history, food preferences, ingredient information and health data, the guesswork will be taken out of the shopping experience. This will force retailers and their suppliers to be more transparent with customers who have more knowledge than ever before. Story

Suggested Articles

Costco changes up its menu items, and Alibaba and Guess partner for a physical store.

Janey Whiteside, Walmart's new chief customer officer, is well acquainted with the importance of customer service in modern retail.

Whole Foods will offer deals on Amazon's Prime Day, and tariffs against China are causing pricing hikes.