The retailers who shelled out $185,000 per name to buy their E-Commerce sites' domain names all over again include Macy's, Gap, TJX and Home Depot. But Kroger, Walgreens, CVS and Lowe's gave the vanity domains a pass.
In the case of .grocery, both Walmart and Safeway applied for their own chain names, too, so they'll begin using them relatively soon. But because they're both going after .grocery, their applications will enter ICANN's labyrinthine resolution process, according to which each retailer will be rated by a committee for how well it qualifies as a part of the grocery "community."
When that fails to pick a winner, if Walmart and Safeway haven't cut a private deal for one or the other to drop out, they'll end up in an auction—which means the ultimate price of .grocery could be much higher than $185,000. According to ICANN's applicant guidebook, "There is a possibility that significant funding will accrue to ICANN as a result of one or more auctions."
There's also a possibility of lawsuits involving competing retailers or ICANN when somebody is unhappy with the results of the process.
But none of this should be a surprise. ICANN kept the applications secret, so there was no way for retailers to know which of their competitors were paying for their own top-level domains, whether anyone was trying to cybersquat on their brand name or whether a name like .grocery was in play. ICANN also refused to say if (or when) there will be a second chance for retailers to apply for their own names. For the foreseeable future, this might have been the only chance. That means chains had to make a competitive decision flying blind.
(A cynic might conclude this was a lousy way to use fear to extort money out of retailers who don't really need to purchase their domains again. To the contrary, it was a very effective way to do that—ICANN collected about $350 million from applicants that also included car companies, hotel chains and banks, along with lots and lots of would-be domain resellers.)
Which retailers bit on the bait? The biggest buyers among conventional chains were TJX (which applied for .tjx, .tjmaxx, .tkmaxx, .marshalls, .homegoods, .homesense and .winners) and Gap (going after .gap, .oldnavy, .bananarepublic, .athleta and .piperlime). Macy's went after .macys and .bloomingdales, Walmart snapped up .walmart, .samsclub, .asda and .george, and Safeway applied for .safeway and .vons (but not domains for any of the smaller chains it owns).
But the largest grocery chain in the U.S., Kroger, didn't try for any vanity domains. Neither did Walgreens, CVS or Rite-Aid. While Home Depot paid for .homedepot and .thd, Lowe's stayed home. There will be a .visa, .americanexpress and .discover, but no .mastercard. And no .paypal—or .ebay.
Apple, Target, JCPenney, Best Buy, McDonald's, Staples, Polo (but not Ralph Lauren) and Tiffany also paid to have their own TLDs—or at least try to get them, since they'll have to be legally vetted even though no other applicant filed for those names.Whether any of this domain spending will ever justify itself is impossible to say, but it doesn't look likely. Existing .com Web addresses are already what customers expect. A shorter domain might make sense for mobile commerce, where the extra four characters after .macys are a pain—but then how much sense does .bloomingdales make if you're trying to save customers a few characters?
What is certain is that these new domains will go live a year after they're officially awarded, or the retailers who paid for them will lose them. A National Retail Federation estimate last year put the cost of maintaining the new domains—including setting up a registry—at $50,000 to $100,000 per year, not including the costs of any legal challenges.
Some chains did take a more creative approach than just repurposing their old .com domain names. Safeway, for example, is trying to register .justforu, named for the cross-brand loyalty program it has rolled out in its chains. And Sears bid for .shopyourway—but not .sears or .kmart. Other chains may also have applied for non-brand top-level domains, but done so through outside agencies, which means it's not clear who applied for what.
That brings us to two of the biggest retail-connected domain buyers: Amazon and Google. Amazon applied for 77 new TLDs. Google (using the name "Charleston Road Registry") applied for 101. Along with competing applications for .buy, .shop and .store, the two will also be arguing their cases to ICANN for control of .app, .book, .cloud, .drive, .free, .game, .mail, .map, .movie, .music, .play, .show, .spot, .talk, .wow and .you. There's also .kids (from Amazon) versus .kid (from Google), which will probably end up in a fight because they're so similar. Amazon's and Google's lawyers are going to be seeing a lot of each other this year.
Here, for the record, are the applied-for TLDs that cover major retail-chain brand names:
- asda (Walmart)
- george (Walmart)
- mcd (McDonald's)
- thd (Home Depot)
Amazon is bidding for the following names: .amazon, .app, .audible, .author, .aws, .book, .bot, .box, .buy, .call, .circle, .cloud, .coupon, .deal, .dev, .drive, .fast, .fire, .free, .game, .got, .group, .hot, .imdb, .jot, .joy, .kids, .kindle, .like, .mail, .map, .mobile, .moi, .movie, .music, .news, .now, .pay, .pin, .play, .prime, .read, .room, .safe, .save, .search, .secure, .shop, .show, .silk, .smile, .song, .spot, .store, .talk, .tunes, .tushu, .video, .wanggou, .wow, .yamaxun, .you, .yun, .zappos and .zero.
Google is applying for these names: .ads, .and, .android, .app, .are, .baby, .blog, .boo, .book, .buy, .cal, .car, .channel, .chrome, .cloud, .corp, .cpa, .dad, .day, .dclk, .dds, .dev, .diy, .docs, .dog, .dot, .drive, .earth, .eat, .esq, .est, .family, .film, .fly, .foo, .free, .fun, .fyi, .game, .gbiz, .gle, .gmail, .gmbh, .goo, .goog, .google, .guge, .hangout, .here, .home, .how, .inc, .ing, .kid, .live, .llc, .llp, .lol, .love, .mail, .map, .mba, .med, .meme, .mom, .moto, .mov, .movie, .music, .new, .nexus, .page, .pet, .phd, .play, .plus, .prod, .prof, .rsvp, .search, .shop, .show, .site, .soy, .spot, .srl, .store, .talk, .team, .tech, .tour, .tube, .vip, .web, .wow, .you, .youtube and .zip.