Walmart (NYSE:WMT) has unveiled its Pickup Grocery service to registered customers in Northwest Arkansas.
A grand opening ceremony was held at the warehouse located near the intersection of J Street and S. Walton Boulevard in Bentonville, Arkansas, reported The City Wire. Until now, the service has only been tested by Walmart employees and this will be the first time that shoppers can partake in the service.
Former Walmart U.S. CEO Bill Simon announced the plans for a drive-up grocery depot back in March and the Bentonville City Council approved the warehouse site two months later.
Local customers can register online with an email address to use the service. Then shoppers order from the online site, which contains about 10,000 grocery and consumable items. The consumer then schedules a pickup time ranging from two hours to three weeks from when the order is placed. All orders are paid for online before pick-up.
Once the order is ready, a shopper drives to one of the kiosk stations at the site, notifies the attendant and then he or she will bring the order out to the car.
"We know at Walmart our customers' needs are changing. They want and need more shopping options and we have the means to give them low prices, wide assortments along with value and convenience in a seamless shopping experience," Deisha Barnett, a Walmart spokesperson told The City Wire in April, when the new format was made public.
Walmart is not the only retailer testing out pick-up grocery services. Earlier this month Kroger's (NYSE:KR) Liberty Township Marketplace in Ohio announced the test of a click-and-collect service in which customers submit orders online and pick up groceries at a drive-thru window. Whole Foods (NASDAQ:WFM) also announced this month a new partnership with Instacart that will allow customers to place orders via Instacart and pick up in-store at participating locations.
-See this The City Wire article
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