UPS warns retailers that last-minute deliveries could cost them

UPS CEO David Abney is warning retailers that they will be charged or even refused delivery of packages if last-minute sales threaten the company's system this holiday season. Last year a surge in pre-Christmas sales left 2 million express packages undelivered in the United States. While Abney said he feels comfortable that the delivery service has made the necessary changes to handle the volume of peak holiday sending season this year, he will make an exception and slap a fine on customers who disrupt the flow. Story