Two More People Claim Racial Profiling at Macy's

Macy's (NYSE: M) has come under more scrutiny, as two more women are claiming that they were racially profiled in separate incidents at stores in New York City. The allegations come on the heels of several claims of racial profiling by employees at major retailers, including Macy's and Barneys New York.

Maria Paez claims she was falsely arrested, imprisoned and forcefully separated from her child after employees at Macy's in Herald Square accused her of shoplifting. Paez says the security employees who held her captive also used a racial slur, accusing Puerto Ricans of being thieves.

A second woman, Maritza Hernandez, claims she was holding two pairs of socks while talking on her cell phone when she was ordered to back against a wall and searched by security before being detained into a Macy's jail.

A Macy's spokesperson declined to comment specifically about either case citing pending litigation, but said that the company does not tolerate discrimination of any kind.

Last month after four other racial profiling claims made headlines, New York's Attorney General Eric Schneiderman launched an investigation into Macy's and Barneys requiring the retailers to turn over information about their policies for detaining and questioning customers. Since news of the incidents surfaced, civil rights leaders and executives from the state's Retail Council have also formed a special racial-profiling task force.

For more see:
This NBC article

Related stories:
Macy's, Barneys New York Respond to Racial Profiling Claims
Macy's, Barneys CEOs Will Lead Racial Profiling Forum
New York State Investigates Racial Profiling Claims Against Macy's, Barneys
Macy's To Open Its Stores On Thanksgiving Day
Macy's Shelves E-Commerce Expansion in China – For Now

Suggested Articles

Costco changes up its menu items, and Alibaba and Guess partner for a physical store.

Janey Whiteside, Walmart's new chief customer officer, is well acquainted with the importance of customer service in modern retail.

Whole Foods will offer deals on Amazon's Prime Day, and tariffs against China are causing pricing hikes.