Target (NYSE:TGT) experienced a glitch that caused delays at checkout but was not related to a cybersecurity issue. Still, the issue caused long lines at registers and reignited old fears related to the retailer's data breach in 2013.
On Sunday, an apparent glitch in Target's network slowed down the company's point-of-sale system, causing long lines in stores. The issue was resolved later that evening, and Target has taken pains to assure shoppers that it was innocuous, according to the Star Tribune of Minneapolis.
"Earlier this evening, Target experienced a glitch that impacted the speed of checkout at some of our U.S. stores. Since that time, we've been able to restore our check-out process. Once again, we sincerely apologize to anyone inconvenienced by this issue," said Molly Snyder, a company spokeswoman, in an e-mail.
Target employees did their best to placate shoppers waiting in long lines with free treats such as cookies and beverages. Some shoppers reportedly received $3 coupons in some stores that said, "We are sorry for any delay you experienced in our store."
All this comes at a difficult time for Target as the retailer struggles to recover from a data breach that compromised the credit and personal information of more than 70 million shoppers. The retailer has moved to speed implementation of more secure chip-and-PIN cards, has shaken up its leadership ranks, has replaced top executives and is rolling out new initiatives at a rapid rate.
-See this Star Tribune story
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