Subway appointed Suzanne Greco to president as her brother, Fred DeLuca, Subway CEO and founder, battles leukemia, according to the Nation's Restaurant News. She will oversee day-to-day operations and will continue to report directly to DeLuca.
"I have always been impressed with Suzanne's relentless desire to make continuous improvements to our products and customer experience," DeLuca said. "She is always looking for ways to make our business even better. Together with our development agents and franchisees, I'm looking forward to working closely with Suzanne in her new role."
Greco has been a part of Subway since the first store opened as a family business in 1965, then officially started her career as a sandwich artist in 1973. She moved up through the ranks, eventually leading the research and development team for 24 years.
In 2012, Greco's responsibilities increased to oversight of the operations department and her role expanded again in 2015 when she became responsible for directing the marketing department as well.
"My primary focus is to make our family business even better by making improvements wherever we can, especially at the store level where the food and in-store experience is critical to keeping our customers happy and coming back," Greco said. "With the dedicated and seasoned management team in place, along with our active franchisee and development agent groups, I know we will be able to accomplish a lot together."
The new Subway president has been awarded several awards over the years. Greco and her teams earned the Menu Masters Award for "Best Menu/Line Extensions" in 2001, the "Menu Strategist Award" from Restaurant Business magazine in 2004, and the "Menu Masters Award" for Healthful Innovations in 2011.
In 1996, she facilitated the creation of the Independent Purchasing Cooperative (IPC) to manage the Subway brand's product purchasing. Today, there are five IPC co-ops around the globe that continue to manage the brand's global supply of food and packaging at quality standards. Press Release