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And finally... Harrods is proud of its long history of exemplary customer service, and unearthed this artifact to prove it. Photo

Costco changes up its menu items, and Alibaba and Guess partner for a physical store.

by Jacqueline Renfrow Jul 9, 2018 12:00pm

Janey Whiteside, Walmart's new chief customer officer, is well acquainted with the importance of customer service in modern retail.

by Jacqueline Renfrow Jul 9, 2018 12:21pm

Whole Foods will offer deals on Amazon's Prime Day, and tariffs against China are causing pricing hikes.

by Jacqueline Renfrow Jul 6, 2018 11:40am