Stories from around the Web

Loyalty program lets shoppers earn points throughout the mall

The twilight of brick-and-mortar retail

JCPenney CEO ups stake to 2.5 million shares

Is Toys R Us in turnaround?

Bob's Discount names CEO

And finally... Amazon's Alexa obeys voice commands—apparently too well. During a recent radio broadcast about the product, listeners reported that their Echo's Alexa heard her own name and began executing orders. Story

Suggested Articles

Costco
Operations

Costco changes menu; Alibaba, Guess open store—roundup

Costco changes up its menu items, and Alibaba and Guess partner for a physical store.

by Jacqueline Renfrow
WalmartMobileExpress
Operations

New CCO prepares Walmart for the future

Janey Whiteside, Walmart's new chief customer officer, is well acquainted with the importance of customer service in modern retail.

by Jacqueline Renfrow
Whole Foods shopper
Operations

Whole Foods joins Prime Day; Tariffs hike consumer prices—roundup

Whole Foods will offer deals on Amazon's Prime Day, and tariffs against China are causing pricing hikes.

by Jacqueline Renfrow