Operations

Stories From Around The Web

Amazon Automates Refunds When Prices Drop. Story

Walmart, Sears Refuse Compensation For Factory Victims. Story

JCPenney Draws Down $850 Million In Funding. Story

Overstock CEO Byrne Resumes Duties After Medical Leave of Absence. Story

Sony Expanding Retail Footprint. Story

And Finally … McDonalds' Stats Suggest Service Quality Plummeting. Story

Costco changes up its menu items, and Alibaba and Guess partner for a physical store.

by Jacqueline Renfrow Jul 9, 2018 12:00pm

Janey Whiteside, Walmart's new chief customer officer, is well acquainted with the importance of customer service in modern retail.

by Jacqueline Renfrow Jul 9, 2018 12:21pm

Whole Foods will offer deals on Amazon's Prime Day, and tariffs against China are causing pricing hikes.

by Jacqueline Renfrow Jul 6, 2018 11:40am