Retailers will have to adapt to Cybrid shoppers

Cybrids, the new name for the younger generation of millennial shoppers, are a tough group of customers for retailers to harness. They have less brand loyalty, shop odd hours of the night, are conservative with purchasing, and were practically born computer savvy. In order for retailers to get Cybrids to shop at their stores, they are going to have to adapt their services, including store hours, deliveries, information dissemination and secure payment methods. Story

Suggested Articles

Costco changes up its menu items, and Alibaba and Guess partner for a physical store.

Janey Whiteside, Walmart's new chief customer officer, is well acquainted with the importance of customer service in modern retail.

Whole Foods will offer deals on Amazon's Prime Day, and tariffs against China are causing pricing hikes.