Restaurant chain P.F. Chang's has confirmed a credit and debit card breach and announced it is switching to a manual credit card imprinting system.
"On Tuesday June 10, P.F. Chang's learned of a security compromise that involves credit and debit card data reportedly stolen from some of our restaurants. Immediately, we initiated an investigation with the U.S. Secret Service and a team of third-party forensics experts to understand the nature and scope of the incident, and while the investigation is still ongoing, we have concluded that data has been compromised," P.F. Chang's said in a statement on its website.
P.F. Chang's is now using a manual credit card imprinting system at all of its U.S. restaurants. "This ensures our guests can still use their credit and debit cards safely in our restaurants as our investigation continues," according to a company statement. "We sincerely regret the inconvenience and concern this may cause for our guests."
P.F. Chang's is coordinating with the Secret Service on an investigation to determine when the incident started and what information is involved. To assist with these efforts, P.F. Chang's retained specialized data privacy counsel and forensics experts who are actively assisting in the investigation.
Credit card companies are working to determine which of their cards were impacted in the breach. However, P.F. Chang's guests are advised to be vigilant about checking their credit card and bank statements and report any suspected fraudulent activity to their card company.
The restaurant chain has established a dedicated public website for guests to receive updates and answers to their questions.
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