PayPal (NASDAQ:PYPL) is expanding its free return service within the United States. "Return Shipping on Us," debuted in other countries last year, is now available in 37 markets worldwide, including the United States.
The timing coincides with the kick-off of the holiday season, TechCrunch reported. According to PayPal, holiday sales actually started to spike in 2014 on Sept. 30, and the company expects to see the same trend of early shopping continue this year.
PayPal is making the option available in its largest market, which will impact and encourage future sales. It is unclear how much the free returns service will cost the company, but it has thus far been used by millions of customers since its launch in France.
The added bonus often makes unsure consumers more willing to spend, especially if it comes to shopping with unfamiliar retailers.
To use Return Shipping on Us, PayPal shoppers go to PayPal.com/returns, fill out an online form, and provide a copy of their receipt. The claim has to be filed within two weeks of shipping and the refund will be processed within 10 to 14 days. Refunds are capped at $30 and limited to four purchases.
Five other markets that launched simultaneously with the U.S. include Italy, Malaysia, Russia, Singapore and South Africa.
Last month PayPal announced a partnership with Macy's (NYSE:M). The department store chain will now accept PayPal as a payment option at all of its brand stores, online and on mobile.
-See this TechCrunch article
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