Nordstrom appoints chief Chase exec to board

Nordstrom added Gordon Smith to its board of directors, joining the compensation and corporate governance and nominating committees. Smith is CEO of consumer and community banking at JPMorgan Chase.

Smith joined Chase in 2007 as CEO of card services and later added responsibility for merchant services and auto finance. He has held his current role in consumer and community banking since 2012, a division that provides financial services for 66 million consumers and four million small businesses.

Prior to Chase, Smith was with American Express for 25 years, where he oversaw various businesses including the U.S. domestic consumer card business and the global commercial card business.

"Gordon's extensive experience leading customer-focused businesses in a highly competitive industry further strengthens the already strong and diverse expertise on our board," said Enrique Hernandez, Jr., chairman of Nordstrom's board of directors. "We look forward to his contributions and are confident his input will benefit our board and management team as we work to extend our reputation with customers and shareholders alike."

Smith brings the total number of board members to 15 and the number of independent directors to 12. He also is a member of the JPMorgan Chase operating committee and board of directors for Choice Hotels International. Press Release

Suggested Articles

Costco changes up its menu items, and Alibaba and Guess partner for a physical store.

Janey Whiteside, Walmart's new chief customer officer, is well acquainted with the importance of customer service in modern retail.

Whole Foods will offer deals on Amazon's Prime Day, and tariffs against China are causing pricing hikes.