Natural Grocers has announced plans to test a new loyalty program called Npower, leading to a full-scale launch soon after.
"Npower has been designed to provide loyalty points for shopping, digital compliance for greater value in clubs that create focused offers, education and information," Kemper Isely, chairman and co-president of Natural Grocers, said during a call with analysts.
The company's sales increased 21 percent in the latest quarter, reaching $157.7 million. Income was up 35.1 percent to $5.4 million, and comparative store sales rose 5.6 percent.
Natural Grocers has 95 stores in 16 states and plans to open 18 more this year.
Adding to its customer service options, Natural Grocers launched a delivery service earlier this year in the Portland area, joining a host of retailers that have partnered with Instacart for same-day delivery including Costco (NASDAQ: COST), Kroger (NYSE: KR), Whole Foods (NASDAQ: WFM), Trader Joe's and Safeway (NYSE: SWY).
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