Macy's (NYSE: M) plans to hire 85,000 seasonal workers to help with the holidays this year. The number of positions at Macy's and Bloomingdale's stores, call centers, distribution centers and online fulfillment centers will be essentially the same as last year.
"Macy's and Bloomingdale's customers have come to appreciate the higher level of our staffing and service throughout the Christmas and holiday shopping season, and our associates love the employment and income-earning opportunities at this very special time of the year," said Terry Lundgren, Macy's chairman and CEO. "We first offer our current associates the opportunity to work extra hours over the holidays, then supplement our ongoing workforce with seasonal hires. This enhanced staffing allows us to provide additional help to customers, whether they are shopping in stores or online."
About 12,000 of those seasonal positions will be based in direct-to-consumer fulfillment facilities that support the company's omnichannel strategy. Another 1,600 will be hired to interact with customers via phone, email, online chat and at customer service centers. In addition, 1,000 employees will support the Macy's Thanksgiving Day Parade and other iconic holiday events.
Macy's announcement comes on the heels of other retailers announcing the number of seasonal workers they will be hiring. And retailers are looking to make other changes ahead of the holiday season, too. For example, Walmart is launching its first-ever toy week—a look at the top toys of the season, chosen by kids. Meanwhile, Target (NYSE:TGT) is testing a program that will give customers more details about the delivery of pending orders online.
Macy's employs about 166,900 associates year round, and a number of seasonal employees move into full-time positions with the company following the holiday season.
-See this Macy's press release
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