Kroger (NYSE:KR) has introduced a new enterprise IT architecture called Retail Site Intelligence (RSI), that essentially creates a "21st century store."
The retailer partnered with eInfochips and Wincor Nixdorf to create the new RSI in order to integrate new networking capabilities into existing store systems by using ZigBee wireless mesh networks to integrate long battery life sensors, hand-held devices, point-of-sale devices and video management software into a next generation platform for retail applications such as loss prevention, store automation and analytics.
"Retail Site Intelligence is, above all, about customer first innovation. We are leveraging technology to help customers have the best possible shopping experience in retail stores, whether by more easily finding the products they want or saving time at checkout," said Chris Hjelm, Kroger's senior VP and CIO. "We expect Retail Site Intelligence to be the cornerstone of the technology infrastructure for Kroger stores in the future."
All operate on the ZigBee wireless platform and were designed specifically for Kroger's RSI and can be integrated into the store's existing network.
The platform was unveiled at the International Security Conference and Expo in Las Vegas, and is the result of a two year-collaboration between Kroger and eInfochips to develop underlying technology products to create a store for the 21st century.
And while the program is IT focused, the result is a modern, digitized store with a robust network that improved operability for the retailer, while presenting a more consistent and efficient shopping experience to the customer. The effort was two years in the making and include new wireless devices (cameras, scanners, scales, and more to come) featuring ZigBee wireless technology, and Vigil360, a new video management software kernel designed specifically for RSI.
Commercial versions of the RSI solutions being piloted by Kroger will be available later in 2014 with support and customization services delivered globally.
-See this eInfochips press release
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