Operations

Inside Ralph Lauren's high-tech fitting rooms

Ralph Lauren's New York City flagship installed interactive fitting rooms in November and has enjoyed a 90 percent engagement rate. Read more.

Costco changes up its menu items, and Alibaba and Guess partner for a physical store.

by Jacqueline Renfrow Jul 9, 2018 12:00pm

Janey Whiteside, Walmart's new chief customer officer, is well acquainted with the importance of customer service in modern retail.

by Jacqueline Renfrow Jul 9, 2018 12:21pm

Whole Foods will offer deals on Amazon's Prime Day, and tariffs against China are causing pricing hikes.

by Jacqueline Renfrow Jul 6, 2018 11:40am