Has Wal-Mart Lost Its IT Advantage?

Has the Web succeeded in taking away perhaps just a touch of the advantage that comes from being a massive retailer? This well-reasoned CIO Magazine story does a nice job of exploring that question by looking at whether Wal-Mart's IT department has lost its edge and started to hurt Wal-Mart's dominance.

The piece looks at the mixture of corporate ideas forced onto the stores and whether RFID efforts distracted the company from more practical objectives. A good read.

Suggested Articles

Costco changes up its menu items, and Alibaba and Guess partner for a physical store.

Janey Whiteside, Walmart's new chief customer officer, is well acquainted with the importance of customer service in modern retail.

Whole Foods will offer deals on Amazon's Prime Day, and tariffs against China are causing pricing hikes.