Dash's Market, a four-store grocery chain in western New York, will soon be offering click-and-collect grocery pickup to its customers.
Although Dash's will be the first traditional grocery in the area to offer curb-side pickup, Tops and Wegmans are also said to be considering the service, reported The Buffalo News.
Click-and-collect is an emerging trend among U.S. grocers as they try and compete with grocery delivery services such as AmazonFresh (NASDAQ:AMZN), Instacart and FreshDirect.
Walmart (NYSE:WMT) recently piloted a click-and-collect service at its Bentonville, Arkansas, store. And in the Northeast, Hannaford plans to add a curbside grocery pick-up service to several of its stores.
Western New York Sam's Club stores offer something similar, a "click n pull" service that allows customers who submit orders online by 5 p.m. to pick them up at the store the following day.
And Wegmans' click-and-collect program is called "personal shopping" and is being tested in a Pittsford, New York, store. The cost is $10 per order plus 25 cents per item scanned.
Dash's is in final negotiations with Rosie App, a click-and-collect software company, and plans to get started on the project early next year. Rosie App provides the technology and teaches grocers how to implement the program. In addition, Rosie offers grocery delivery through third-party companies—a flat fee plus a percentage markup on each item.
While the app does not accept coupons, it offers product suggestions based on shopping history and it can remind customers when they might be running low on a product.
-See this The Buffalo News article
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