Complete Coverage of Retail's BIG Show 2014

The FierceRetail team was at Retail's BIG Show in New York to bring all the most exciting stories to you. Here is a full round up of our show coverage. 

 

Retail's BIG Show: 5 Trends to Watch
In this ever changing world of retail — digital, mobile and physical — the conversation around omnichannel is starting to sound like so much white noise.

Location-Sensing Helps Retailers Pinpoint 'Power Hours' for Shopper Activity

Retailers are now able to track exactly where shoppers navigate within their stores using in-store activity caught on video. This data is also helping retailers identify what ShopperTrak calls "power hours."

5 Easy Marketing Tips Every Retailer Must Know
Having stellar products or a beautiful store means nothing if no one knows about them. The true success of a retail brand also relies on strong marketing and PR that gets the message out to current and potential shoppers and convinces them to shop.

Tory Burch: 'Customer-Centricity' is Retail's New Buzz Word
At Tory Burch, success seems simple—build great relationships with customers and they'll keep coming back. But this customer-centered experience is something Tory Burch has worked hard to create.

The Real Reasons Why Customers are Leaving Your Store
Store traffic is declining; here are three reasons why customers are leaving the store.

The Aftermath of A Data Breach: What To Do Now?
The recent data breaches at Target and Neiman Marcus have retailers on edge. It's something that no store wants to happen to them, and at Retail's BIG Show, retail execs and vendors expressed sincere concern over the hacks and restoring consumer confidence in the aftermath.

Macy's Has Mastered Inventory And You Can, Too
On average, retailers are only displaying about 80 percent of their store's merchandise on the showroom floor. That means at least 20 percent of a store's goods can't be sold because they can't be seen.
 

Shipping Is the 'Achilles Heel' For Retailers

Online sales are estimated to account for more than 30 percent of a retailer's total revenue in 2014. With e-commerce continuing to grow at a steady pace, retailers are having to rethink the most efficient and cost-effective strategies to transport products from the distribution center to a customer's doorstep...

Using 'Big Data' to Make a Big Difference

Today's retail businesses are collecting more information about customers than ever before. From loyalty programs that know a shopper's age, shoe size and foundation shade, to mobile apps which can track exactly where a shopper is standing inside a store and send her a coupon for her favorite brand of jeans, retailers have become experts at gathering info thats paint a picture of shopper behavior—otherwise known as big data...

Macy's Has Mastered Inventory And You Can, Too

On average, retailers are only displaying about 80 percent of their store's merchandise on the showroom floor. That means at least 20 percent of a store's goods can't be sold because they can't be seen. That's a problem, and a costly one at that. By the time many stores realize that a new shipment has arrived in the back room, the merchandise has less time on the selling floor to move at full price...

The Aftermath of A Data Breach: What To Do Now?

It's no secret that the recent data breaches at Target and Neiman Marcus have retailers on edge. It's something that no store wants to happen to them, and at Retail's BIG Show, retail execs and vendors expressed sincere concern over the hacks and restoring consumer confidence in the aftermath...

3 Trends To Boost Your Retail Business on Facebook

Digital retail has been a big topic here at Retail's BIG Show. While optimizing a Facebook (Nasdaq: FB) strategy may sound like old news in the world of social media, the fact remains that Facebook is still the largest social platform on the internet and thus remains a valuable and relevant tool for retailers seeking to build community and generate sales...

Retail Traffic from Instagram Surges 311%, Leads to First-Ever Drop in Organic Search

Attention retailers: if you're not tapping into conversations about your brand on social media, it's time to jump on board. That was the resounding message at Retail's BIG Show among store executives who have had to devise all new marketing strategies that put online community management at the forefront...

Sephora: We Want Customers 'Showrooming' in Our Stores

The practice of "showrooming"—where customers visit a store and then look online to find a better price—has gotten a bad rap among retailers for taking would-be store transactions and moving them online. The executives at Sephora, however, are starting to rethink the whole showrooming practice and use it to their advantage...

Retail's BIG Show, A Showcase of Retail's Best
The International CES may steal the spotlight the first week of the year, but this weekend, the National Retail Federation's BIG Show kicks off with a bevy of tech companies showcasing the best of retail and the newest in store technology.

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