Chipotle's plan to win back customers

Chipotle temporarily closed all of its stores this week to outline plans to help its reputation recover from illnesses caused by tainted foods that sickened roughly 500 people. That plan includes renewed commitment to, and investment in, ethically grown and sourced foods, increased food safety standards—and free burritos. Story

Suggested Articles

Costco changes up its menu items, and Alibaba and Guess partner for a physical store.

Janey Whiteside, Walmart's new chief customer officer, is well acquainted with the importance of customer service in modern retail.

Whole Foods will offer deals on Amazon's Prime Day, and tariffs against China are causing pricing hikes.