Best Buy's (NYSE:BBY) U.S. Retail President Shawn Score has retired just seven months after taking the title. He will be replaced by Shari Ballard, a 21-year Best Buy veteran.
It's a C-suite shake up that puts Ballard, the former president of stores, back in that very role.
Ballard most recently served as Best Buy's chief human resources officer but has held a variety of executive positions (including head of human resources in the early 2000s) since joining Best Buy as an assistant store manager in 1993.
In 2007, Ballard assumed responsibility for Best Buy's U.S. stores, and was a driving force behind the retailer's then focus on customer-centricity and the development of a company-wide initiative to develop talent internally. She was promoted to president of the Americas, U.S. and Mexico in 2010 and two years later she was appointed president of international, overseeing business and the transformation efforts in China, Canada and Mexico.
But in 2013, she returned to head-up human resources. She will serve in a dual role while retaining her HR duties.
Score was in charge of all 1,400 of Best Buy's U.S. stores, and previously served as senior VP and general manager of the company's Connectivity Business Group. Before that, he was president of Best Buy Mobile. During his time as head of mobile, the chain built mobile departments within all its flagship stores and opened more than 400 standalone Best Buy Mobile boutiques around the country.
In addition to his retail duties, Score is also a board member of the Best Buy Children's Foundation.
The change comes as Best Buy is in the midst of a turnaround under new CEO Hubert Joly. Management's "Renew Blue" program has cut operational costs by approximately $765 million and reduced the workforce by roughly 2,000 employees.
-See this Minneapolis Star Tribune article
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