Keyword: Boston Retail Partners
As many as 73% of consumers want the ability to start and end their shopping journey on any platform.
Same-day delivery is a growing demand from consumers and is now offered by 51% of retailers. This number has tripled in the past year, up from 16%.
Online fraud has spiked 137% since the implementation of EMV. BRP's Perry Kramer explains why this type of security is not enough to combat fraud.
Grocery shoppers are looking for great service, lower prices, higher quality, personalized rewards and more checkout options—in a timely manner.
More than half of retailers are focused on optimizing the customer experience by creating a unified mobile shopping experience.
However, data is not necessarily helping retailers' performance due to lack of corporate alignment and inconsistent processes.
As many as 84% of retailers are planning to use mobile POS within three years, according to a new report from Boston Retail Partners.