Amazon Business has now surpassed more than 1 million customers. Launched in the spring of 2015, the program offers special pricing and access to more than 85,000 business sellers across several industries including hospitals, government agencies, universities and Fortune 50 companies, to name a few.
“We are grateful to our customers for helping us reach this significant milestone,” said Prentis Wilson, vice president of Amazon Business. “Their feedback has been invaluable in helping us better serve businesses and organizations of various sizes—from local government agencies to global enterprises, we are constantly looking for ways to innovate on behalf of customers, and will continue to build out features that delight them. We are striving to set a new standard for B2B e-commerce with Amazon Business, and it’s still day one for us.”
Amazon Business offers its corporate customers unique benefits such as free two-day shipping on millions of items, special accounts, approval workflow, purchasing system integrations, payment solutions, tax exemptions and dedicated customer support.
According to a spokesperson from Amazon, customer feedback indicated that business clients want the convenience of shopping online at work that is similar to how they shop at home.
"Amazon Business delivers an expanded marketplace that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to businesses," the spokesperson told FierceRetail.
One unique aspect that is helping to set Amazon Business apart from competitors is the fact that the platform is a multi-seller marketplace. Business customers can view multiple offers on a single product page for easy price comparisons as well as shop sellers that consistently meet the performance and service requirements that businesses expect.
The spokesperson continued: "We want to offer customers a faster and more convenient way to discover and purchase business supplies. We want to provide manufacturers and sellers with a trusted e-commerce service so they can better serve their customers who are increasingly moving their purchases online."
Amazon Business is currently available in the U.S., U.K., and Germany. As of January 2017, the company had already doubled its customer base.