Topic:

CRM

Latest Headlines

Latest Headlines

Cloud-based CRM developer Allocadia raises $16.5M

Allocadia, a cloud-based marketing performance management software developer, announced this week that it raised $16.5 million to accelerate product innovation, drive channel investments, further expand its team with subject matter experts, and deliver value-add content. 

The fragmenting of the CRM landscape

Marketers are purchasing and leveraging customer relationship management tech solutions in a more fragmented manner, moving from bigger all-in-one CRM solutions to cloud-based technology that can scale to an organization's requirements.

40% will switch retailers for better security, payments convenience

Loyalty to retailers can be fleeting. Forty percent of customers are willing to change to another retailer for day-to-day items if new technologies offering better data security and convenience of payments are available.

40% will switch retailers for better security, payments convenience

Loyalty to retailers can be fleeting. Forty percent of customers are willing to change to another retailer for day-to-day items if new technologies offering better data security and convenience of payments are available.

CRM best practices for marketers

Customer relationship management tech solutions can help streamline the way marketing organizations operate, but there are some possible pitfalls that can keep these systems from reaching their full potential. 

'Black box recorder' resolves hhgregg's e-commerce issues

Appliance and electronics retailer hhgregg has integrated a software solution into its e-commerce site that allows the merchant to replay customer Web experiences so problems can be quickly resolved.

'Black box recorder' resolves hhgregg's e-commerce issues

Appliance and electronics retailer hhgregg has integrated a software solution into its e-commerce site that allows the merchant to replay customer Web experiences so problems can be quickly resolved.

Bankrupt RadioShack will not sell most customer data

It's no sale for most of RadioShack's customer data. The bankrupt retailer will not sell the information and destroy it instead. No credit or debit card numbers, social security numbers, birth dates or phone numbers will be transferred in accordance with a deal struck with a group of 38 state attorneys general.

Bankrupt RadioShack will not sell most customer data

It's no sale for most of RadioShack's customer data. The bankrupt retailer will not sell the information and destroy it instead. No credit or debit card numbers, social security numbers, birth dates or phone numbers will be transferred in accordance with a deal struck with a group of 38 state attorneys general.

Standard General acquires RadioShack's intellectual property; customer data sale pending

RadioShack's intellectual property, which includes the iconic brand's name as well as its customer data, was sold at auction this week to Standard General, a hedge fund that acquired many of the stores, keeping 1,700 of them from liquidation with plans to revive the RadioShack legacy.