A recent survey reveals that 83% of shoppers believe they're more knowledgeable than retail store associates.

The tides have turned; after two years of declining customer satisfaction, customers' view of store help is up.

Major department stores are realizing they need less square footage, but scaling back can be a challenge.

Healthcare professionals often say “put patients first." More and more that means thinking outside of the existing care delivery system, where business…

Kohl's executives announced that they will continue to downsize the department store's square footage, as it looks for opportunities to move into…

For the fifth year in a row, Nordstrom was ranked as the favorite fashion retailer among U.S. consumers. According to the retail study conducted by Market…

Saks Fifth Avenue has partnered with Aditya Birla Group to open outlet stores in India. In cooperation with the Indian franchisee, parent company Hudson's…

Payless is in restructuring talks that may include filing for bankruptcy if it's unable to reach a deal with creditors.

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