Walmart management is trying to turn a very big ship. As supercenters underperform, the focus has shifted to small stores and omnichannel initiatives, moves confirmed by Walmart CEO Doug McMillon during a meeting with analysts.
In spite of rising consumer expectations, just 5 percent of retailers believe they have advanced omnichannel capabilities, according to a new report by SPS Commerce.
Robots are on the move—advancing from simple physical tasks to intellectual areas of business including medical diagnostics and data and financial analysis. Gartner has predicted that one in three jobs will be taken by robots or software automation by the year 2025, and the rise of robots also poses challenges for HR managers.
Retailers are prioritizing customer-facing programs over strategic infrastructure improvements, choosing to invest in data capture for marketing purposes and pricing programs over mobile platforms and improved delivery.
Big data is a big buzzword in retail and while the term can be ambiguous, 92 percent of executives say they're satisfied with the results of big data applications within their organizations.
Macy's is putting its money where its mouth is, promising to invest up to $1 billion in technology and infrastructure to support online and omnichannel efforts.
Amazon will buy the video game streaming site Twitch for $970 million in cash, giving Amazon a leg up in the advertising pool shared by competitors such as Netflix and YouTube.
At Target, innovation means acting like a start-up, taking risks and moving fast. At least that's the plan going forward according to Alan Wizemann.
Amazon has now stepped up to compete against Apple's mobile app testing service, TestFlight, with its own app testing service targeted at developers with sights set on the Amazon Appstore.
Target has opened an outpost in Silicon Valley as the retailer continues to seek out technology talent and build digital commerce capabilities.