CVS/Caremark appears to be creating a new IT team, one that will bridge the digital divide between marketing and IT as the retailer looks to strengthen its digital presence.
The large number of high-profile data breaches is forcing retail organizations to rethink everything from security to monitoring to the types of positions inside a company. There has been much discussion about retailers' need for a chief security officer, and more to the point, why many haven't had someone in this role.
Data collection and analyzation are among the top challenges for retail marketers today, further proving that IT functions are playing larger roles within retail organizations. A new report from SAP AG conducted with University of Arizona students, underscores that digital and social trends as key factors driving the evolution of retail marketing. The report was release last week at the University of Arizona Terry J. Lundgren Center for Retailing's Global Retailing Conference.
Kroger has introduced a new enterprise IT architecture called Retail Site Intelligence (RSI), that essentially creates a "21st century store."
Big Data promises to pave the way to success for today's retail organizations, but there are big problems: technology is getting in the way.
Organizational, operational and technology challenges are hampering retailers' omnichannel efforts; 40 percent of retailers report they are having difficulty integrating back-office technology across all of their channels.
Target is looking to fill critical IT roles following the resignation of CIO Beth Jacob, as it seeks to overhaul security and IT in the wake of its massive data-breach.
The U.K.-based John Lewis Partnership has joined a growing list of retailers to launch technology incubators. The retailer announced JLAB, a partnership to identify and develop technology innovations that will provide the retailer with future strategic advantages with customers' needs at the core of each idea.
Google has snapped up SlickLogin, an Israeli security start-up that created new sound authentication technology to replace online passwords.
After much speculation Microsoft has named Satya Nadella as its new CEO, succeeding Steve Ballmer, who is retiring. In his new role, Nadella will develop a mobile-first cloud-first strategy to grow the company.