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Apparel chain Express unveiled enhanced loyalty features for its mobile app. Now Express app users with iOS or Android will have an improved mobile shopping experience that includes a fully- integrated loyalty program, Express Next.
Walmart's could soon roll out a new mobile feature that lets shoppers access customer service in stores through a simple text. Simple text is a virtual personal assistant for Walmart shoppers that helps locate items inside stores.
Kohl's is ramping up its omnichannel and digital initiatives to enhance the customer experience. Improvements include new shopping tools on the Kohl's app, enhanced mobile payment options, and a test of same-day delivery.
Target launched a new innovation initiative dubbed LA25 in 25 Los Angeles-area locations. The stores will test roughly 50 of the retailer's newest programs, some seen in other stores and some entirely new to the market.
Large, connected display panels were debuted and demonstrated by Samsung Electronics during the recent IFA consumer electronics show in Berlin, according to WhowiredKorea. The 55-inch transparent OLED is the first transparent display panel for commercial use. It allows for the streaming of content, but doesn't block the shopper's view of what's behind the screen, and has built-in speakers. Samsung also showed a 65-inch, high resolution signage in an apparel retailer environment.
Mobile visual search capabilities have been cropping up in retailers' apps with regularity—Neiman Marcus expanded their mobile search feature just last week—for good reason: the feature will likely play a big role this coming holiday as shoppers turn to smartphones in droves.