Sears Holdings is seeking to grow e-commerce and in-store sales by bolstering supply chain and fulfillment.
Online retail sales may be hampered because of online and offline data breaches over the past few months, according to a new survey.
While Bitcoin's use by U.S. retailers is controversial, two new developments signal the virtual currency's future success.
Target this week said its security efforts were not to blame for the massive credit card breach late last year, contradicting what the retailer previously stated.
While in-store analytics are vital, many of the 124 global retailers surveyed by in-store analytics firm Brickstream also said they are focusing on multi-channel retail.
In the report released Wednesday, June 4, survey respondents reported a timeline of within a year to four years for becoming fully multi-channel, with supermarkets and department stores ranking as early adopters. More than 80 percent of retailers said stores and e-commerce are the most dominant sales channels, while 73 percent of those surveyed said mobile is the most important channel and 66 percent named social as the most vital channel.
U.S. retailers looking to use stores for online order fulfillment could have a new role model from across the pond. Tesco, Waitrose and Sainsbury in the U.K. have been using "dark stores" to fill up to 4,000 online orders a day.
Target has formed a digital advisory group to assist as it tries to fight back from the very damaging data breach and mismanaged Canadian market entry. The Minneapolis-based retailer has enlisted technology executives from outside the traditional retail space to help chart a path along its digital transformation.
Pointing to a recent Deloitte study identifying digital interactions with brands as influencing more than $1 trillion in retail sales, Target has declared digital transformation one of its top three priorities.
"We need to accelerate our digital transformation and become a leading omnichannel retailer," said interim CEO John Mulligan during a recent earnings call. "To do this, we will move quickly to become more flexible in how we serve our guests, eliminating barriers that prevent them from shopping with us where and when they want."
The council consists of four leaders from tech companies: Match.com CEO and OkCupid founder Sam Yagan, Orbitz Worldwide's Roger Liew, Bain Capital Ventures' Ajay Agarwal and Accompani CEO/former Google Analytics lead Amy Chang.
Home improvement retailer Lowe's has sent notifications of a possible data breach that may have compromised the personal information of current and former employees.
Apple is tops when it comes to supply chain performance, according to a new report by Gartner.
For all the attention paid to point of sale systems as the cause of security breaches at retail, e-commerce breaches are really more common.
Amazon has long been a fulfillment story rather than a retail one, but it's the consumer-facing side of its business that gets the bulk of attention. Not so much lately, as the spotlight turns to expanded delivery and automated fulfillment, now with robots.
There is mounting evidence that chip-and-PIN, or EMV, won't save retailers from data breaches. A new report from the Security Group at the University of Cambridge Computer Laboratory analyzed the EMV protocol and found it still had serious vulnerabilities.
Point-of-sale systems are shaping up to be the new frontier of in-store technology, or the new frontline in the war against cyber thieves as several new systems purport to modernize payments.
U.K. fashion retailer New Look has been testing a system enabled with fingerprint technology from DigitalPersona. After a successful trial at six of the retailer's stores in February 2014, New Look will expand the use of biometrics to 16 locations by the end of 2014. There are longer-range plans to equip 100 stores by 2017.
New Look found biometrics a compelling alternative to passwords and an improvement on time and attendance accuracy, but found the system also helped with loss prevention and customer service.
Each New Look store has two to four POS terminals depending on store size. Biometrics did away with employees' tendency to clock in for each other and minimized payroll fraud, according to the company. Replacing six-digit passwords reduced the burden on IT for lost or forgotten passwords.
Every minute of every day the average enterprise organization accesses a malicious website, every 10 minutes a known malware is downloaded and every 27 minutes an unknown malware is downloaded. These are just some of the sobering findings in a new report from Check Point Systems.
Walmart is rolling out a program to send shoppers e-receipts via its mobile app, and while they're surely thrilled to save a few trees the real impetus is the wealth of customer data it can provide.
EBay has joined a growing list of retailers now victims of cyberattacks and is advising 112 million users to change their passwords.
In retail, every so often, a tech topic comes along that just "plays" well. Unfortunately for retailers, the consumer's adoption of mobile technologies doesn't just play well – it's the real deal. And doubly bad, it's destroyed retailers' ability to take a back seat on technology.
The retail industry is busy forming groups to fight cyber crime and the most recent and comprehensive effort comes from the Retail Industry Leaders Association.