News

Tommy Hilfiger launches digital showroom

Fashion brand icon Tommy Hilfiger has launched a digital sales showroom at its global headquarters in Amsterdam. The digital showroom exemplifies a seamless buying approach by fusing together information, sales tools and brand content on one touchscreen.

Sears expands IoT Connected Solutions shops to 500 more stores

Sears Holdings has begun rolling out Connected Solutions shops to 200 Sears and 300 Kmart stores nationally as the Internet of Things (IoT) gains ground with consumers. A larger home demonstration and display is also in the works for a single store in San Bruno, California.

Court declines to review swipe fee ruling

The U.S. Supreme Court has turned down a petition to review an appellate court ruling on whether the Federal Reserve set a 2011 cap on debit card swipe fees higher than the level sought by Congress in legislation passed the year before.

How Amazon is using analytics to beat Walmart on price

Price optimization is the next frontier on the retail battle lines, with Walmart and Amazon waging a fierce battle to best each other on price. It's a fight that Amazon is winning thanks to its pricing strategy, according to the Price Perception Index (PPI) for digital retail.

Retail security issues move from CIO to the C-suite

NEW YORK—In a far corner of the Jacob K. Javits Convention Center, a smattering of attendees turned out for NRF's sole conference session on cyber security. A cyber crime occurs every 18 seconds, but few companies are developing proactive plans to deal with a security event before it happens.

Amazon pulls plug on Wallet

Amazon is discontinuing its fledgling mobile wallet program. The retailer began informing users via email today that it would shut down Wallet, which was still considered in beta.

Timberland uses data mining to boost sales

With revenue flat in a rapidly evolving retail environment, Timberland needed to jumpstart sales of its still-popular and trendy footwear and apparel. To accomplish this, it turned to data.

BJ's adopts real estate analytics to improve location strategy

BJ's Wholesale Club announced the adoption of Esri's location analytics solutions to aid in its real estate research strategy.

CES: IoT holds promise but presents challenges

LAS VEGAS—The Internet of Things (IoT) was the topic at the International CES, as companies continue to connect homes, consumers and objects to the cloud. IoT holds great promise for retailers and product manufucturers, many of which were in Las Vegas.

Obama administration pushes for short 30-day reporting window for data breaches

President Barack Obama has proposed new legislation that requires companies to notify consumers of a possible data breach within 30 days of its detection. The Personal Data Notification and Protection Act proposes, among other things, that companies must notify customers when their personal information has been exposed, including establishing a 30-day notification requirement from the discovery of a breach, while providing companies with the certainty of a single, national standard.  

Weis deploys data mining solution for asset protection

Weis Markets is taking an atypical approach to predictive analytics by deploying a cloud-based solution from Profitect initially for asset protection, with later use of its data-mining capabilities for other departments such as marketing.

43% prefer online, yet 29% actually made last purchase digitally

While consumers are more enthusiastic in 2015 about online shipping and digital interactions with retailers, their behavior still lags behind. According to a new IBM study, consumer expectations are not being met, and retailers will need to close the gap in order to create trust and loyalty.

EBay exec debates data automation at NRF

A panel of executives at the NRF Big Show agreed that data automation cannot replace the human touch.

Retail security issues move from CIO to the C-suite

NEW YORK—In a far corner of the Jacob K. Javits Convention Center, a smattering of attendees turned out for NRF's sole conference session on cyber security. A cyber crime occurs every 18 seconds, but few companies are developing proactive plans to deal with a security event before it happens.

Involving executives, including a company's board of directors, is imperative for retailers to mitigate the damage from a breach.

Retail security tops 2015 tech trends

Security, wearables and retail POS security are among the top technology trends retailers should be aware of in 2015. Thanks to the massive Sony data hack, the biggest IT development of 2015 will be ubiquitous security initiatives, CIOs and tech vendors told The Wall Street Journal's "CIO Journal" blog.

Return fraud rises this holiday season

Retailers estimate that they will lose $3.8 billion to return fraud for the 2014 holiday season, up from last year's $3.4 billion estimate, according to a recent National Retail Federation (NRF) survey.

Retailers, banks spar over chip-and-PIN cards

The Retail Industry Leaders Association (RILA) is criticizing banks' and card issuers' decision to roll out chip and signature cards, rather than chip-and-PIN cards, which are more secure.

While major U.S. retail chains—including Walmart and Target—have installed terminals to accept chip-and-PIN cards, card issuers don't plan to issue the new cards this year.

CES: Personal security concerns spur new credit card products

Security is moving from the realm of the enterprise to the individual as personal security takes a prominent position at the 2015 International CES.

Cyber attacks against retailers worsening

Despite a 50 percent drop in the number of cyber attacks against U.S. retailers since 2012, new research from IBM finds that the number of records stolen from retailers in cyber attacks remains at near record highs.