News

On the Hot Seat: PCI Security Council's Stephen Orfei

There are few matters more pressing to retailers than that of security. FierceRetailIT sat down with the PCI Security Standards Council's incoming manager Stephen Orfei to discuss his plans for the group and what retailers should be focused on during the holiday season.

Target names Jacqueline Rice chief risk and compliance officer

Target announced that it has hired Jacqueline Hourigan Rice in the role of senior VP, chief risk and compliance officer, effective Dec. 1. She will report directly to CEO and Chairman Brian Cornell, and will be responsible for centralized oversight of enterprise risk management, compliance, vendor management and corporate security.

Slow mobile app development hurting revenue

Retailers looking to develop mobile applications may be facing a hurdle on the development side as a growing number of businesses have a backlog of mobile projects that can't get out of the development phase.

MCX will not fine merchants for breaking exclusivity

The launch of Apple Pay has turned up the heat on the fledgling Merchant Customer Exchange's (MCX) mobile payment platform CurrentC.

New PCI guidelines 'a good thing for retailers'

The PCI Security Standards Council has published new guidelines to help retailers improve company-wide information security awareness with a dedicated program. 

Malls get second life as data centers

Online shopping may be forcing the closure of physical retail stores and laying waste to U.S. malls, but some are experiencing new life as data centers. Malls from Indiana to Mississippi and Baltimore are now housing servers, routers and ethernet cables to support a new kind of retail infrastructure.

Target introduces 3D printing for holiday items

Those watching the 3D printing category can now look beyond office supply retailers. Target is now offering 3D printing for small decorative and gift items for the holidays.

New Seasons Market's scientific approach to improving the grocery experience

New Seasons Market has integrated a new software program meant to bring components of online commerce—including the ability to measure and personalize the store experience—to the offline world.

How Home Depot's founder kept his legacy intact after hack

Home Depot's outgoing CEO Frank Blake could have had his legacy erased by the retailer's recent data breach. But instead of passing blame or handing off responsibilities to his successor, Craig Menear, Blake rolled up his sleeves and got to work, according to Fortune.

Lowe's tests service robots in stores

Home improvement retailer Lowe's plans to introduce retail service robots in an Orchard Supply Hardware store in San Jose, California. 

Mobile payment platform CurrentC already hacked

The controversy over fledgling mobile payment platform CurrentC is growing. The Merchant Customer Exchange's (MCX) pilot program has already been hacked.

Apple Pay vs. CurrentC is making a private industry matter public

The launch of Apple Pay this week has thrust mobile payments into the spotlight, illuminating not just the new payment platform and its promise, but also a competitive platform being developed by a group of merchants.

Retail's winners seize digital marketing technologies

Marketing in retail has been on the front lines of omnichannel transformation the longest of any retail department. As the most customer-facing activity, marketing has quickly become the most obvious way to see whether a retailer is able to present one brand face to the customer or not.

Ahold testing virtual supermarket

Ahold USA, parent company of supermarket chains Giant, Stop & Shop, Martin's and Peapod, is testing out a virtual shopping tool.

CVS, Rite Aid disconnect Apple Pay

Both CVS and Rite Aid drugstore chains ran into trouble trying to implement the new Apple Pay mobile payment system.

60% of U.S. shoppers will divulge personal information to favorite stores

A majority of U.S. shoppers, 60 percent, said they would be comfortable giving out personal information, anonymously, to their favorite stores in exchange for benefits and rewards.

Apple Pay vs. CurrentC: the race is on

Apple Pay debuted this week to much fanfare, but it's not the only mobile payment platform in town. Competitor CurrentC is collecting retail partners and positioning itself as a formidable competitor, thanks in large part to its biggest partner: Walmart.