News

The problem with 'Big Data'

Big Data promises to pave the way to success for today's retail organizations, but there are big problems: technology is getting in the way.

40% of retailers say back-office technology hampering omnichannel efforts

Organizational, operational and technology challenges are hampering retailers' omnichannel efforts; 40 percent of retailers report they are having difficulty integrating back-office technology across all of their channels.

RILA's Lisa LaBruno talks supply chain

The Retail Industry Leader's Association's (RILA) annual Retail Supply Chain Conference was a four-day gathering of the industry's top executives in supply chain and logistics, held February 23-26 in San Diego. FierceRetailIT caught up with the association's Lisa LaBruno, senior VP of retail operations, to discuss some key takeaways from the event, how supply chain feeds omnichannel efforts and what's next for the association.

Sally Beauty confirms latest data breach

Sally Beauty Holdings has joined the ranks of retail data-theft victims. The Denton, Texas-based retailer confirmed that credit card data from up to 25,000 customer accounts was compromised in a breach of its systems that was discovered on Mar. 5.

The company likely was attacked by the same hackers who stole 40 million credit and debit cards from Target, reports KrebsOnSecurity.

"We have now discovered evidence that fewer than 25,000 records containing card-present (track 2) payment card data have been illegally accessed on our systems and we believe it may have been removed," Sally Beauty said in a statement.

Target failed to act on security warnings

Target confirmed it failed to act on early warnings of malicious activity during its massive data breach."With the benefit of hindsight, we are investigating whether if different judgments had been made the outcome may have been different," company spokeswoman Molly Snyder said in a statement.

Momentum to implement mobile payments grows

Shoppers don't just want, they expect, mobile payments and retailers that aren't on board will be left behind. That's the message behind a new study by MasterCard and Prime Research.

5 Women driving payments innovation

The Innovation Project has announced finalists in the Women Driving Payments Innovation Award. This award, new in 2014 and done jointly with W.net, Women's Network in Electronic Transactions, is designed to honor female leaders in the fields of payments and commerce innovation. The finalists hail from Discover Financial Services, Western Union, WEX, Inc., Montise and Citibank.

Lord & Taylor adds bitcoin mobile payment option

Lord & Taylor has added a bitcoin option for mobile shoppers paying with mobile app, Pounce. The app lets shoppers snap photos of images in print advertisements on their smartphone and make a mobile payment. 

Mastercard and Visa form alliance to accelerate payment security

MasterCard and Visa announced the formation of a new cross-industry group focused on enhancing payment system security in the wake of multiple security breaches.

Target seeks to realign security and IT, seeks CISO

Target is looking to fill critical IT roles following the resignation of CIO Beth Jacob, as it seeks to overhaul security and IT in the wake of its massive data-breach.

'Dark web' malware escalating rate of cyber crime

Cyber crime is on the rise as 'dark web' malware becomes easier to obtain and retailers are at risk for more POS attacks and data breaches.

Mircosoft adds nag screens as Window XP end nears

In early 2013, Microsoft told XP users: "If your organization has not started the migration to a modern desktop, you are late." More than a year later, the tone has shifted from bold declarations to nagging reminders.

MasterCard tests payment cards that require user's smartphone to be nearby

MasterCard announced on Tuesday that it has partnered with Syniverse, a mobile technology company, to develop an opt-in pilot which allows users to make a credit card transaction only when they have their mobile device in the same geographic location. In essence, if the phone is near the place where the card is used, then the transaction is approved.

DDoS attacks are on the rise

Distributed Denial of Service (DDoS) has long been common, but there's evidence that these types of attacks are on the rise, posing yet another threat to retailer systems.

10 simple steps to protect your data

With the latest attacks at some of the nation's largest retailers, the pressure's on for all businesses to demonstrate they're doing whatever it takes to keep their customers' confidential information safe and out of the hands of the bad guys. With headlines changing every day on what actually happened and how, many are unsure of where to begin making changes to protect their own businesses.

The truth is, many of the greatest protective measures to secure confidential information are also the most simple. While attacks have incrementally gained in sophistication, they often aren't immune to being detected and stopped before the damage has been done.

John Lewis establishes tech incubator

The U.K.-based John Lewis Partnership has joined a growing list of retailers to launch technology incubators. The retailer announced JLAB, a partnership to identify and develop technology innovations that will provide the retailer with future strategic advantages with customers' needs at the core of each idea.

Visa stays focused on contactless payments

Devices that support biometric payments are on the rise — Apple's iOS and now Samsung's Galaxy S5 promise to read finger prints — but ubiquitous acceptance could be a long ways off.

Walmart buys tech startup to grow grocery delivery

Walmart is picking up steam in its quest to conquer grocery delivery service. The retailer on Wednesday announced that it has purchased Yumprint, a company that publishes a network of recipes for food blogs, and will incorporate the technology into Walmart To Go.