News

NRF asks Supreme Court to review swipe fee ruling

The National Retail Federation has asked the U.S. Supreme Court to review a ruling that left the Federal Reserve's cap on credit card transactions at 21 cents. The retail industry has collectively pushed for a lower cap for so-called swipe fees.

Labor management under-represented in tech investment

Retailers are investing in technology to improve the in-store experience, improve customer service and strengthen omnichannel operations, but there's one key area that is largely being ignored:...

Staples Canada uses data analytics to measure digital coupon ROI

Tracking online to offline sales and measuring ROI on digital programs is a challenge, but for Staples Canada a recent test uncovered key words that drove a 200 percent increase in incremental ROI.

Target pledges to act more like a start-up

At Target, innovation means acting like a start-up, taking risks and moving fast. At least that's the plan going forward according to Alan Wizemann.

The next gen supply chain will separate retail's winners and losers

As consumers gain power, not only do they start shopping in more complex ways, they expect retailers to be able to fulfill their increasingly complex demands quickly–and without issue. As a result, the next generation supply chain is truly "the next big thing" for retail.

Yahoo launches e-commerce platform

Yahoo introduces Stores, an e-commerce platform that helps retailers start, build and grow businesses online.

Supervalu reports data breach

Supervalu is the latest retailer to experience a data breach, announcing today that cybercriminals had accessed payment card transactions at some of its stores.

Target and PF Chang's breaches 'the tip of the iceberg'

As if retailers needed any reminders that their businesses are vulnerable to security breaches, experts at a recent conference warned that Target and P.F. Chang's are just the tip of the iceberg when it comes to credit card fraud.

TGI Fridays revives QR codes in UK fast track system

Restaurant chain TGI Fridays has opened a tech-laden location in the U.K. and is using scannable QR codes to fast track customer payments.

E-commerce turns 20

E-commerce is having an anniversary: It's been 20 years since Sting's "Ten Summoner's Tales" was sold in what is thought to be the first secure online purchase.

Walmart drives growth in self-checkout

Shipments of self-checkout systems rang up record numbers in 2013, driven in part by Walmart's increased use of the systems.

Live app testing pits Amazon against Apple

Amazon has now stepped up to compete against Apple's mobile app testing service, TestFlight, with its own app testing service targeted at developers with sights set on the Amazon Appstore.

Amazon launches mobile card reader

Amazon has introduced Local Register, a card reader and mobile app that assists local businesses in accepting credit and debit cards from a smartphone or tablet.

Russian hackers steal 1.2B Web credentials

Russian hackers have amassed billions of stolen user names, passwords and email addresses. The database is believed to be the single biggest stash of stolen identity information, ever.

Jimmy John's investigating data breach

Sandwich chain Jimmy John's is the likely victim of the latest retail data breach.

Backoff malware targets retailers

There's a new cyber threat to retailers, Backoff malware that infiltrates retail computer systems through remote desktop applications.

Walmart's website gets a makeover

Walmart's website is getting a makeover. The retailer on Monday unveiled a redesigned site intended to deliver more personalization and a better user experience with a focus on mobile.