News

How Home Depot's founder kept his legacy intact after hack

Home Depot's outgoing CEO Frank Blake could have had his legacy erased by the retailer's recent data breach. But instead of passing blame or handing off responsibilities to his successor, Craig Menear, Blake rolled up his sleeves and got to work, according to Fortune.

Lowe's tests service robots in stores

Home improvement retailer Lowe's plans to introduce retail service robots in an Orchard Supply Hardware store in San Jose, California. 

Mobile payment platform CurrentC already hacked

The controversy over fledgling mobile payment platform CurrentC is growing. The Merchant Customer Exchange's (MCX) pilot program has already been hacked.

Apple Pay vs. CurrentC is making a private industry matter public

The launch of Apple Pay this week has thrust mobile payments into the spotlight, illuminating not just the new payment platform and its promise, but also a competitive platform being developed by a group of merchants.

Retail's winners seize digital marketing technologies

Marketing in retail has been on the front lines of omnichannel transformation the longest of any retail department. As the most customer-facing activity, marketing has quickly become the most obvious way to see whether a retailer is able to present one brand face to the customer or not.

Ahold testing virtual supermarket

Ahold USA, parent company of supermarket chains Giant, Stop & Shop, Martin's and Peapod, is testing out a virtual shopping tool.

CVS, Rite Aid disconnect Apple Pay

Both CVS and Rite Aid drugstore chains ran into trouble trying to implement the new Apple Pay mobile payment system.

60% of U.S. shoppers will divulge personal information to favorite stores

A majority of U.S. shoppers, 60 percent, said they would be comfortable giving out personal information, anonymously, to their favorite stores in exchange for benefits and rewards.

Apple Pay vs. CurrentC: the race is on

Apple Pay debuted this week to much fanfare, but it's not the only mobile payment platform in town. Competitor CurrentC is collecting retail partners and positioning itself as a formidable competitor, thanks in large part to its biggest partner: Walmart.

Alibaba faces consumer barriers, expands Alipay partnership

Alibaba's IPO may have been the largest in U.S. market history, but the online retailer's introduction to U.S. shoppers hasn't gone over quite as big.

Add another to the list: Staples investigating data breach

With every passing week, there is a new reminder that retailers and their systems are under the constant threat of attack. Now Staples is the latest retailer to suffer. The office-supply chain announced it is investigating a possible breach, and that it has contacted law enforcement and informed the public.

Answering big data questions

Big data is isn't the same for all retail organizations, and in spite of the rush to gather and analyze all available information, it's important to define what that means to an individual business.

Half of US shoppers likely to avoid data breached retailers

Almost half of U.S. shoppers, 45 percent, said they would avoid holiday shopping at stores that were affected by data breaches in the past year, according to a CreditCards.com report. Of the credit and debit card holders surveyed, 29 percent said that they would probably not shop at a retailer where personal information was exposed, while 16 percent said they would definitely no longer shop there.

Obama signs order to tighten card security

U.S. President Barack Obama signed an executive order to improve security measures for federal credit cards in an effort to lead the way for banks and retailers. The President also called on Congress to enact his Cybersecurity Legislative Proposal.

Amazon stores could pressure back-end operations

Online retailer Amazon is eyeing the physical world with plans to open stores. And in spite of the e-commerce giant's prowess at just about everything it attempts, the real-world effort could put pressure on its back-end operations.

Walmart focused on enterprise-wide improvements

Walmart management is trying to turn a very big ship. As supercenters underperform, the focus has shifted to small stores and omnichannel initiatives, moves confirmed by Walmart CEO Doug McMillon during a meeting with analysts.

Kmart confirms data breach

Kmart is the latest retailer to report a breach in its payment data systems. The company announced the launch of a full investigation in partnership with a leading IT security firm to learn more details of the malware hack.