Now that the October EMV fraud liability shift deadline has arrived, shoe stores are top among the retail categories that are prepared—69 percent have EMV-ready terminals in place at the point of sale. In second place, 59 percent of department stores are ready for the transition, according to The Strawhecker Group.
Loyalty to retailers can be fleeting. Forty percent of customers are willing to change to another retailer for day-to-day items if new technologies offering better data security and convenience of payments are available.
One year after Apple Pay launched and 18 days after Android Pay launched, Samsung Pay has arrived in the U.S. market. The battle for share of digital wallet is fully joined.
Taco Bell has revamped and renamed its website, extending the ability to order and pay via personal computers and tablets and enhancing the overall digital customer experience of the brand.
SmartStore Business Intelligence Solutions, a cloud-based predictive analytics solutions provider, appointed long-time Walmart veteran Tom Coughlin to the role of executive advisor.
Crocs is using customer data and predictive analytics to drive customer engagement, and ultimately purchases, through its email promotions.
A suspected data breach of point-of-sale systems at Hilton Hotels properties and franchised locations is being investigated. The Trump Hotel Collection also confirmed that IT security has been compromised at seven of its properties.
Nearly every product in every store in every transaction involves GS1 standards in some respect. Most commonly, it is the Universal Product Code, generally referred to as the barcode, which was first used at retail more than 40 years ago.
WalmartLabs, Walmart's Silicon Valley-based research and design group, has acquired PunchTab to better connect with Sam's Club customers.
Across chain retail enterprises, information technology is no longer limited to the store and home office, but is making deep inroads into the supply chain, notably with the humble lift truck.
It's almost showtime for EMV, at least in terms of the October fraud liability shift deadline meant to spur chip card implementation. However, large numbers of consumers, retailers and financial institutions are not ready.
While e-commerce sales have been growing, year-to-year declines in conversion and add-to-cart rates are continuing. Retailers need to pay greater attention to personalization and relevant product recommendations to combat these declines and ensure that they remain successful.
Levi Strauss & Co. is collaborating with Intel to develop a proof of concept involving radio frequency identification that provides nearly 100 percent visibility into inventory in near real time.
Target has a new plan to boost its technology capabilities. To reduce reliance on outsourcing, the retailer is hiring 1,000 people for IT, including 500 software engineers.
Hackers are increasingly attacking third party partners, like point-of-sale (POS) resellers, to break into retailers' systems through weak remote access controls—in fact, this, along with weak passwords, contributed to 94 percent of POS breaches investigated by Trustwave in 2014.
EMV's time has come, but despite the October fraud liability shift deadline and the big security advantages to consumers and retailers, it's unclear how much it will be noticed.