News

Target cracks down on resellers

Target is cracking down with a directive to ban large orders from suspected resellers. The big-box chain is joining other retailers who are looking to stop eBay and Amazon merchants from using their store as a source of inventory.

New credit card technologies offer biometrics, universality

Two new credit card technologies will soon be presented at retailers' point-of-sale systems. One offers more secure biometric activation, and the other combines all of a consumer's cards into one.

 

Where have all the hackers gone?

It's been awhile since the last major data breach, which makes one wonder, have the hackers moved on from retail or is this a calm before another storm? Probably both and neither.

PCI June 30 compliance deadline looms; big fines possible for retailers

While many retailers are under the gun for the EMV liability shift deadline in October, there's an earlier cutoff on June 30 that may be just as important to meet: five mandatory changes in compliance for the Payment Card Industry Data Security Standard version 3.0.

 

Apple Pay expands in apparel; Google sets Android Pay launch

As another apparel retailer joined the ranks of stores accepting Apple Pay, Google is set to officially launch Android Pay this week at the company's annual I/O developer conference.

Amazon, Target, VF, Saks join with Auburn to open RFID Lab

Auburn University opened its new RFID Lab last week, with Amazon announcing a joint project and Target, VF and Saks Fifth Avenue as partners.

Target's $19 million breach settlement with MasterCard falls through

The proposed $19 million settlement between Target and MasterCard over losses incurred from the 2013 data breach has fallen through. The deal did not gain enough support from credit card issuers.

 

Cincinnati grocer uses IoT tech to reach shoppers in-store

An independent grocery store in Cincinnati may represent the "store of the future" with many new IoT technologies, including beacons, digital signage and kiosks. 

Tokenization no POS panacea; retailers need balanced security strategy

Payment security technology is top-of-mind for most retail IT executives who are seriously considering, if not aggressively adopting, EMV chip card systems, tokenization, Apple Pay and point-to-point encryption. All are important, but none are complete solutions in and of themselves.

 

Walmart to challenge Amazon Prime with $50 shipping service

Walmart will begin testing a frontal assault on Amazon Prime this summer, offering unlimited free shipping at a rate equivalent to half of Amazon's $99 annual price.

 

Target to roll out RFID price tags this year

In one of the largest RFID projects undertaken in retail yet, Target will roll out the radio frequency identification technology later this year for pricing and inventory control.

 

Trader Joe's testing Apple Pay; Alibaba talking to Apple

Trader Joe's may be the next major retailer to sign up for ApplePay, which, if expanded beyond a test, will add 400 retail locations to the contactless payment system's total.

Verizon to acquire AOL

Verizon said this week it will acquire AOL, which has evolved from an internet service provider to a digital conglomerate, for $4.4. billion. The purchase is seen as strengthening the telecommunications company's efforts to expand in mobile platforms and digital advertising.

Standard General acquires RadioShack's intellectual property; customer data sale pending

RadioShack's intellectual property, which includes the iconic brand's name as well as its customer data, was sold at auction this week to Standard General, a hedge fund that acquired many of the stores, keeping 1,700 of them from liquidation with plans to revive the RadioShack legacy.

Sears gives Home Services technology reboot

From its new Seattle office, the engineering team at Sears Home Services is out to upgrade the technology supporting the entire operation from the consumer interface to the back-end infrastructure.

 

Customers frustrated with phone support; prefer chat, other digital channels

Mobile, self-service on websites and chat are rapidly growing as channels for retailers' customer support as frustration grows with telephone contact centers. Today's mobile-oriented, always connected customer expects better from customer service calls than many companies can deliver.

Kroger CIO envisions big tech changes across the enterprise

Kroger is making major technology changes across its retail operation to address checkout and food spoilage, and to add a new data analytics program.