News

Spotlight on...Why thousands of retailers' POS terminals stopped working

On December 7, when thousands of retailers' credit card terminals suddenly stopped working, some wondered if they were the victim of a security breach. Fortunately, the mishap was instead blamed on the expiration of a cryptographic certificate used in older payment terminals made by Hypercom.

EBay expanding local delivery test

While it seemed that eBay was trying to distance itself from its local delivery service, it has since expanded a local delivery test.

In mid-November eBay said it was folding eBay Now into its core operations and pulled its app eBay Now app from the App store. 

What retailers can learn from Sony data breach

The computer hack of Sony internal data and emails has suddenly become, well, terrifying, The group, Guardians of Peace, which took credit for hacking the entertainment giant's internal data – and released a lot of it – in late November now  says it is planning an attack on movie theaters that are showing the new movie, "The Interview".

Apple Pay grows - except for holiday shopping

While retailers and banks continue to jump on the Apple Pay bandwagon, consumers have not yet caught on – particularly for holiday shopping.

Consumers say card breaches common

Consumers are suffering from "breach fatigue", since many retailers have been the target of card and data breaches in the last year. While the massive Target breach has been the most publicized, Home Depot, Kmart, SuperValu and a host of other retailers have also been targeted.

Google attempts to beat Amazon with new shopping features

The new plans for Google's Shopping service are eerily similar to features already in place at Amazon.  According to inside contacts, Google has approached retailers about creating a "buy" button for Google Shopping, similar to Amazon's popular "one-click ordering" feature. Of course, up until now, Google Shopping has referred shoppers to merchants' websites via links in search results.

Amazon's 'Make an Offer' platform offers more price control

Amazon continued to expand its sales platform into niche categories with the announcement of the new "Make an Offer" feature. The option will allow customers to haggle for better deals while giving vendors more control over pricing.

Charge Anywhere reports data breach

Another data breach affecting shoppers' payment cards has been detected, but this time it's not a retailer but mobile payment platform Charge Anywhere.

Hardware store picks up customers as package pick-up point

Shipping has been a thorn in the side of retailers as delivery debacles disappoint holiday shoppers. But for one retailer, Glenview True Value in Glenview, Illinois, shipping has helped to boost...

Target found negligent in data breach

It's been one year since Target's data breach disrupted the retailer's holiday season, and now a Minnesota District Court has found Target negligent, paving the way for lawsuits as banks and financial institutions potentially seek compensation.

Staples' new platform Exchange lets vendors sell direct

Staples has vastly expanded the options available to mobile shoppers with the rollout of the Staples Exchange, a new e-commerce platform that allows the company's vendors to sell directly to customers.

Malware: The best defense is a good offense

Malware has been the culprit behind many high profile retail breaches over the last year. Media stories have incorrectly blamed vulnerabilities in point-of-sale (POS) devices. The real security holes have been on back-office PCs attached to payment systems. These devices were susceptible to malware insertion due to out-of-date software, infrequent patching, and reliance on anti-virus programs with out-of-date signature files. You recognize the signs? The good news is that these breaches are preventable.

Bebe confirms data breach

Bebe has confirmed a data breach in which hackers stole customer card data from nationwide stores over the course of several weeks in November.

Amazon introduces price negotiation tool

Amazon (NASDAQ:AMZN) unveiled "Make an Offer," a new platform that allows users to negotiate lower prices on thousands of items. Initially, consumers will be able to negotiate on more than...

Possible Bebe data breach

Several financial institutions have reported that hackers have stolen credit and debit card information from Bebe.

FBI issues malware alert

The FBI has issued an alert warning U.S. businesses of a destructive "wiper" malware attack following the security breach at Sony Pictures Entertainment. The malware overrides all data on hard drives including the master boot record.

Asset management critical to IT security

It's been a year since Target's data breach and retailers are still vulnerable even as the busiest shopping season kicks into high gear, warns security experts largely due to a lack of focus on asset management.

DSW's loss prevention program reduces costs and recidivism

DSW Inc. is incorporating the CEC Restorative Justice Education solution into its Loss Prevention program to handle and reduce petty thefts.