The Library

Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.

If you are interested in submitting items to the Library, please contact our advertising team

LIBRARY

The Big Book on SaaS Application Delivery

eBook | Sponsored by: Akamai

SaaS application delivery has taken the software world by storm by eliminating the need to purchase, implement and maintain an extensive IT infrastructure. Akamai developed The Big Book on SaaS Application Delivery, where you’ll learn about the current state of SaaS application delivery over the internet and find out the key challenges facing SaaS providers. Download today!

Performance Matters: 9 Key Consumer Insights

eBook | Sponsored by: Akamai

Thanks to the development of new online shopping technologies and the introduction of more powerful mobile and desktop devices, platforms, and operating systems, e-commerce companies must adapt and learn how to stay ahead of the game. Download the Performance Matters: 9 Key Consumer Insights report to learn about trends in e-commerce and how mobile has transformed the way consumers interact with the web.

Good vs. Great Mobile Engagement: Getting the Opt-In

Webinar | Now Available On Demand | Presented by: Urban Airship

The first step to a winning mobile position is getting customers to opt-in to app notifications. These consumers are 4X more engaged and have 2X better retention than those opting out. Join Stephanie Capretto, Urban Airship strategist, to learn how. Register to watch now!

Social Media Monitoring: The New Frontier of Customer Service

eBook | Published: January 29, 2015 | Sponsored by: Teradata

Monitoring and managing social media can make or break a retailer's customer relationships. This FierceRetail eBook looks at social media as the new frontier of customer service, and how to use it wisely for your business. Download today!

Beyond Price: Personalization and the New Face of Customer Service

eBook | Published: September 22, 2014 | Sponsored by: Needle

Savvy retailers know that creating a more personalized customer experience leads to more sales & increased revenue. In this FierceRetail eBook, you'll learn how to provide your customers with the type of personalized information & assistance they want, driving higher conversions for your business! Download today.

Whitepaper | The Intelligent Invisible Payment: The Future of Global Payments for Retailers

eBook | Published: August 22, 2014 | Presented by: Global Collect

Intelligent invisible payments are becoming the norm as merchants and shoppers conduct business globally. Download this whitepaper to learn the best ways to for retailers to handle their payment processes in each county in which they operate.

Programmatic Analysis: A New Advantage for B2B Companies

eBook | Published: June 9, 2014 | Sponsored by: Demandbase

Programmatic ad buying is a rapidly growing phenomenon that has recently gained quite a bit of attention. Read more about how B2B companies can leverage this new technology to drive results from their marketing campaigns. Download this article today!

How Retailers Can Grow Sales & Customer Relationships with Mobile Apps

eBook | Published: January 31, 2014 | Sponsored by: AT&T

Retailers and other businesses are launching an increasing number of mobile applications, which are vital to their brands’ sales and reputation. Download this whitepaper to learn how businesses are implementing mobile apps and how mobile apps are boosting sales and productivity. Download now!