Robots are on the move—advancing from simple physical tasks to intellectual areas of business including medical diagnostics and data and financial analysis. Gartner has predicted that one in three jobs will be taken by robots or software automation by the year 2025, and the rise of robots also poses challenges for HR managers.
The most striking results in our recent "Omni-Channel Retail 2014: Double Trouble" benchmark report come from technology enabler adoption. While it's not the same retailers necessarily who take our surveys year over year, nonetheless they reflect some important trends in the aggregate.
As CPG and retail leaders begin to fully embrace the importance of investing in big data analytics, they're recruiting leaders to pioneer these initiatives in their organizations. But how can executives, who may have limited familiarity with the technology behind big data, be sure that the leaders they hire will set them on the right path?
As consumers gain power, not only do they start shopping in more complex ways, they expect retailers to be able to fulfill their increasingly complex demands quickly–and without issue. As a result, the next generation supply chain is truly "the next big thing" for retail.
Marketing in retail has been on the front lines of omnichannel transformation the longest of any retail department. As the most customer-facing activity, marketing has quickly become the most obvious way to see whether a retailer is able to present one brand face to the customer or not. If gaps exist between channels, or if the retailer is stuck in siloed thinking, it is most apparent in the inconsistencies in brand promises made across channels.
The launch of Apple Pay this week has thrust mobile payments into the spotlight, illuminating not just the new payment platform and its promise, but also a competitive platform being developed by a group of merchants.
Together, Apple Pay and CurrentC have managed to become the equivalent of an internal industry struggle spilling out into a public street.
Have something to say? Join other retail executives by following FierceRetailIT on Twitter.
POPULAR COMMENT THREADS
Home improvement retailer Lowe's plans to introduce retail service robots in an Orchard Supply Hardware store in San Jose, California.
Ahold USA, parent company of supermarket chains Giant, Stop & Shop, Martin's and Peapod, is testing out a virtual shopping tool.
Both CVS and Rite Aid drugstore chains ran into trouble trying to implement the new Apple Pay mobile payment system.
A majority of U.S. shoppers, 60 percent, said they would be comfortable giving out personal information, anonymously, to their favorite stores in exchange for benefits and rewards.
Apple Pay debuted this week to much fanfare, but it's not the only mobile payment platform in town. Competitor CurrentC is collecting retail partners and positioning itself as a formidable competitor, thanks in large part to its biggest partner: Walmart.
From Our Sister Sites
To show brands how to create effective ad campaigns on its platform, Facebook is debuting a weekly video interview series dubbed "Pub in Pub."
LinkedIn reported better-than-expected earnings, bringing in $568 million in revenue, an increase of 45 percent compared to $393 million in the year-earlier period.