Robots are on the move—advancing from simple physical tasks to intellectual areas of business including medical diagnostics and data and financial analysis. Gartner has predicted that one in three jobs will be taken by robots or software automation by the year 2025, and the rise of robots also poses challenges for HR managers.
The most striking results in our recent "Omni-Channel Retail 2014: Double Trouble" benchmark report come from technology enabler adoption. While it's not the same retailers necessarily who take our surveys year over year, nonetheless they reflect some important trends in the aggregate.
As CPG and retail leaders begin to fully embrace the importance of investing in big data analytics, they're recruiting leaders to pioneer these initiatives in their organizations. But how can executives, who may have limited familiarity with the technology behind big data, be sure that the leaders they hire will set them on the right path?
As consumers gain power, not only do they start shopping in more complex ways, they expect retailers to be able to fulfill their increasingly complex demands quickly–and without issue. As a result, the next generation supply chain is truly "the next big thing" for retail.
Malware has been the culprit behind many high profile retail breaches over the last year. Media stories have incorrectly blamed vulnerabilities in point-of-sale (POS) devices. The real security holes have been on back-office PCs attached to payment systems.
Marketing in retail has been on the front lines of omnichannel transformation the longest of any retail department. As the most customer-facing activity, marketing has quickly become the most obvious way to see whether a retailer is able to present one brand face to the customer or not. If gaps exist between channels, or if the retailer is stuck in siloed thinking, it is most apparent in the inconsistencies in brand promises made across channels.
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With just nine months until the deadline, more than half of all retailers are still not prepared for EMV migration, according to a new survey by ACI Worldwide. ACI polled attendees at NRF's Big Show earlier this month and discovered that roughly one-quarter are not ready for chip-and-PIN technology, despite the October deadline.
Nearly 90 percent of data breaches could have been easily prevented. That's the results of a new report from the Online Trust Alliance (OTA). Its 2015 Data Protection Best Practices and Risk Assessment Guide analyzed more than a thousand breaches involving the loss of personally identifiable information in 2014, and found that only 40 percent were the result of external intrusions.
Retail has always evolved, from the days of the general store to catalog operators, mass merchants and category killers. Now it seems that entertainment provider and original content creator is also part of the merchandise assortment as more retailers try to emulate Amazon and it's Prime Instant Video service.
Online retailer Overstock plans to join Amazon as a provider of streaming services with the launch of a tiered subscription service of its own.
More than half—53 percent—of retail business and technology executives plan to implement a unified commerce platform in the next few years, up from 50 percent in 2014. Looking ahead a decade, 86 percent of retailers plan to have a unified commerce platform.
From Our Sister Sites
Facebook has introduced a tool designed to help marketers determine whether their advertising on the platform is driving people to buy their products or services.
Online e-commerce giant Alibaba is facing criticism from the Chinese government over the sale of fake goods. The country's Administration for Industry and Commerce issued a report encouraging Alibaba to clean up its act. The report stated that the company is risking its credibility by not rectifying the sale of these products on Tmall.com and Taobao Marketplace.