Robots are on the move—advancing from simple physical tasks to intellectual areas of business including medical diagnostics and data and financial analysis. Gartner has predicted that one in three jobs will be taken by robots or software automation by the year 2025, and the rise of robots also poses challenges for HR managers.
The most striking results in our recent "Omni-Channel Retail 2014: Double Trouble" benchmark report come from technology enabler adoption. While it's not the same retailers necessarily who take our surveys year over year, nonetheless they reflect some important trends in the aggregate.
As CPG and retail leaders begin to fully embrace the importance of investing in big data analytics, they're recruiting leaders to pioneer these initiatives in their organizations. But how can executives, who may have limited familiarity with the technology behind big data, be sure that the leaders they hire will set them on the right path?
As consumers gain power, not only do they start shopping in more complex ways, they expect retailers to be able to fulfill their increasingly complex demands quickly–and without issue. As a result, the next generation supply chain is truly "the next big thing" for retail.
Marketing in retail has been on the front lines of omnichannel transformation the longest of any retail department. As the most customer-facing activity, marketing has quickly become the most obvious way to see whether a retailer is able to present one brand face to the customer or not. If gaps exist between channels, or if the retailer is stuck in siloed thinking, it is most apparent in the inconsistencies in brand promises made across channels.
The launch of Apple Pay this week has thrust mobile payments into the spotlight, illuminating not just the new payment platform and its promise, but also a competitive platform being developed by a group of merchants.
Together, Apple Pay and CurrentC have managed to become the equivalent of an internal industry struggle spilling out into a public street.
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On The Hot Seat
There are few matters more pressing to retailers than that of security. FierceRetailIT sat down with the PCI Security Standards Council's incoming manager Stephen Orfei to discuss his plans for the group and what retailers should be focused on during the holiday season.
Once the Black Friday weekend — all five days of it — is the run up to Cyber Monday and its accompanying Web traffic, inventory and fulfillment issues. FierceRetailIT has identified five trends to watch ahead of the busiest online shopping day and the fulfillment it requires.
EBay pulled its same-day delivery service app from the App Store. The Now app, which allowed customers to shop from their phones and receive the items from local retailers later that same day, will now be dropped as the company focuses on click-and-collec
Online shopping may see the biggest rise this year, but many consumers still do not feel safe, and many are staying away from retail websites as a result.
From Our Sister Sites
It doesn't matter how static or steady your product may be, the audience you're marketing to is a dynamic group. New customers are coming, old customers are going, and marketers are stuck trying to make sense of it all.
Facebook announced it plans to hold another public Q&A with CEO Mark Zuckerberg on Dec. 11 at 2 pm EST. "If you'll be in the Bay Area and would like a chance to attend this event or...