Starbucks reported that 27% of all its transactions came from mobile in Q1, and mobile orders more than doubled from the previous quarter, from 3% to 7%.
According to a recent study, a more personal touch in customer service helps to drive retention and loyalty.
When 92% of consumers visit a retailer's website for the first time, they are doing so for reasons other than making a purchase, according to a new study.
Travel gear expert eBags reported that year-over-year sales via mobile grew 70% for both the final quarter and the full year of 2016.
According to a new study, 67% of Generation Z shop in brick-and-mortar stores most of the time and 31% shop in-store sometimes.
Overall spending grew 4.7% this holiday season, according to First Data. However, the big winner was once again e-commerce.
Sears Holdings Corp. CEO Eddie Lampert will offer a $200 million letter of credit to the department store chain through his firm, ESL Investments Inc.
One in five customers would stop shopping at a store where they knew a system had been hacked.
Thus far in the holiday shopping season, online sales in the U.S. have reached $1 billion every day, with one exception. According to data from Adobe Digital…
Beacon detections were up 370% on Black Friday 2016 versus the same shopping day in 2015, according to beacon platform inMarket.