There is a growing number of grocery delivery services and initiatives by retailers, in spite of the fact that only 1 percent of all food and beverage sales are made online. Brick and mortar may rule when it comes to grocery shopping, but that's changing and changing fast.
This is not a grocery delivery service. Nor is it a tech company selling non-perishable foods. Launched just 10 months ago, Boxed is innovating warehouse shopping by eliminating the need for consumers to haul large quantities from the check-out, to their car, and then their homes.
REI's Senior VP of Digital Retail, Brad Brown, is overseeing a complete overhaul of the outdoor outfitter's digital presence. FierceRetail sat down with Brown following his opening keynote at Shop.org to learn more about how REI plans to revolutionize its website, connect with shoppers and the lessons learned along the way.
Fashion and apparel concept stores are popping up everywhere, and many of the designer names behind them are pretty big. But these retailers are still pushing the envelope by reinventing the look and feel of their brick-and-mortar outlets to create a memorable experience for shoppers, so that their brand names will continue to matter.
The new Market Bistro by Price Chopper in Latham, New York is one of those rare stores that makes you stop and think. The combination of new ideas and strong execution moves this effort beyond the merely evolutionary improvements we see in supermarkets to potentially something transformative. And that's saying a lot about a category that has been shy of innovation.
We can put a list together of "new" that's in the store. And, to a degree, that's an appropriate focus. The bigger idea, though, seems to revolve around truly creating a different kind of shopping experience and looking for a uniqueness that can extend to nearly every department in the store.
Two days of conference sessions, booth visits and scheduled meetings at Shop.org's annual Summit yielded lots of ideas, conversations and connections. But one thing was very much missing from the conference: social.
I'm not talking about the entertainment or networking component of the show, but rather social media. There was nary a mention of this online component, long considered critical to Internet retailers.
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My eyes skim the headlines of what has become commonplace: another data breach at another retailer, customer information stolen by hackers. As a reporter and concerned citizen, I wonder how many more retailers will be hit. But as a consumer, I'm frankly not that concerned…yet.
Ikea, the world's largest furniture chain, is pushing for sales growth, primarily through its online channel. The retailer wants to make the shopping experience more convenient and respond to the increasing use of smartphones and tablets to research and buy products.
Dash's Market, a four-store grocery chain in western New York, will soon be offering click-and-collect grocery pickup to its customers.
The Meijer supermarket chain has rolled out a new omnichannel initiative that features an everyday meal line. The Ready! for You program will be available in each of the 213 Meijer stores at specially marked branded displays.
Online retailer Newegg announced the launch of a new subscription service for frequently ordered products and supplies. Subscriptions are available for household, automotive and technology products in more than a dozen categories and new products will be added continuously.
Shopping and completing a transaction through more than one retail channel is gaining popularity among consumers. Looking at 15 product and service categories, 44 percent of U.S. shoppers combined online and in-person shopping activities, up 7 percent from 2013.
From Our Sister Sites
Google is reimagining email. The company announced the launch of Inbox, an Android app that unites email with other communications, including reminders, bundles similar email messages and draws attention to important messages.
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