There is a growing number of grocery delivery services and initiatives by retailers, in spite of the fact that only 1 percent of all food and beverage sales are made online.
BaubleBar is reinventing a traditional customer experience with new technology to advance their vision. FierceRetail spoke with Nina Alexander-Hurst, to find out how the technology works, and why it's increasing shopper engagement.
To say that millennials are changing retail is an understatement. This generation is impacting not only how consumers seek out product information and how products are bought, but are redefining the holiday shopping experience, as well—most recently by sounding off in the controversy over retailers opening on Thanksgiving Day.
Are retailers staring down a future with a blackout of Black Friday? Some analysts and retailers are starting to seriously ponder this question. While the historically huge shopping day isn't what it used to be, it isn't obsolete either. Quite the opposite: Black Friday will soon be known as an entire week of retailers putting forth their best promotions as online and mobile shopping gain in popularity.
Forty-one percent of consumers still plan to head to stores on Black Friday, according to the International Council of Shopping Centers. Eighteen percent of consumers plan to shop in a physical store on Thanksgiving, while 32 percent of consumers will hit the stores on the following Saturday and/or Sunday.
It's that time of year again, and while the holidays conjure up images of celebrations, gifts and family gatherings, these friendly portraits are quite different from the retailer's point of view.
The perspective from inside the industry is more about executing plans 10 months in the making. It's about meeting shoppers' expectations by having key items in stock and competitive pricing. It's about omnichannel initiatives that don't just blur, but obliterate, the lines between online and in-store, and about creating compelling shopping environments that are also accessible on mobile devices.
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The holiday season is hectic for everyone, but retailers are especially busy keeping up with shopper trends, pricing strategies and the latest tech. Luckily, FierceRetail has everything you need to know in one convenient place with our Holiday Hotsheet. Be sure to check in frequently to stay on top of all the biggest retail news as the busiest time of the year rolls on.
Walmart has dismissed 30 executives from its China division in an effort to streamline its business.
Loyalty will play a critical role this year in holiday shopping, as 66 percent of consumers are planning to shop at their favorite retailers and 44 percent will give gifts from brands they are loyal to. According to a holiday study from Bond Brand Loyalty, 42 percent of these same consumers will use loyalty points to fund their shopping.
As more and more retailers agree to open their doors on Thanksgiving to stay competitive, does it mean Walmart, Target, Macy's, Kohl's, Kmart and the like will garner more sales? According to Howard Feller, a partner at MMG Advisors, no, opening on Thanksgiving just shifts retail sales from Black Friday to Thursday. From 2012 to 2013, Black Friday sales decreased by $1.5 billion and Thanksgiving Day sales grew by $1.8 billion, according to ShopperTrak, nearly balancing out the weekend's overall total revenue.
Twitter announces the launch of a new commerce product, Twitter Offers, which will enable companies to offer card-linked promotions in tweets that link directly to consumers' credit and debit.
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Facebook announced it plans to hold another public Q&A with CEO Mark Zuckerberg on Dec. 11 at 2 pm EST. "If you'll be in the Bay Area and would like a chance to attend this event or...